This privacy policy sets out how O’Fee Next Level Accounting uses and protects any information that you give ONLA when you use our services or website.
O’Fee and Associates Limited trading as O’Fee Next Level Accounting (“ONLA”) is strongly committed to protecting personal data. This Privacy Policy describes what information we gather, why and how we collect and use personal data, what we do to protect it, and provides information about your rights that are covered by the Privacy Act. It is not intended to cover categories of personal information that are not covered by the Privacy Act unless otherwise specified.
For the purpose of this Privacy Policy, “services” refer to ONLA’s accountancy and any other services that we may provide to you. The terms “we,” “us,” and “our” refer to ONLA, the company. “You” refers to you, as a user of our services or website.
Consent
By accessing and using our services or website, you accept our Privacy Policy and Terms of Use, and consent to the collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy. Each time you visit our website, or use our services, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy.
If you do not consent, then we may not be able to answer your enquiry, complete the transaction you have entered into or provide the services you have engaged us to provide.
Collection of personal information
ONLA collects, holds, and processes personal information from clients, suppliers, employees, contractors, and other individuals. We collect and hold this information when it is necessary for business purposes.
The kinds of personal information we collect from you or about you depend on the transaction you have entered into with us, the services you or your organisation have contracted us to provide, and the services you or your organisation are interested in.
We may collect personal information directly from you (or from various agencies you have authorised us to contact about you) when you:
engage us to provide the services; or
communicate or interact with us, whether via the website, by email, telephone, in person or otherwise.
The personal information that ONLA collects may include:
identity information such as:
o name
o addresses
o telephone numbers
o email addresses
o date of birth
o passport details
o drivers licence details
financial information such as:
o taxation details
o payroll details
o banking details
o investment details
o other related accounting and financial services information.
The information we collect also includes details of your communications and interactions with us in relation to our services.
Use of information
We use the personal information that we collect from you:
to identify you
to communicate with you
to provide services to you or your organisation
for administrative purposes and accounting function
to carry out credit checks and process your payments
to answer your questions and deal with any issues regarding our services
to provide you with information about other services provided by us
for training purposes
for marketing and promotional activities
to comply with applicable laws and regulations; and
for any related purpose in connection with the above.
Where we use your personal information for marketing and promotional communications, or newsletters, you can opt-out at any time by following the unsubscribe link contained within our emails.
Disclosure of information
We do not share your personal information with others unless this is necessary for the purpose for which you gave us the information, or to comply with legal or regulatory requirements, or when requested by you and when you give your explicit consent.
Besides our staff, we may share this information with our agents, contractors, and external service providers; Law enforcement and Government agencies or regulatory bodies, as part of an engagement, (for example, the Inland Revenue Department); and third-party software in order to keep accurate records.
Providing some information is optional. If you choose not to provide a certain type of information, we may be unable to provide certain specific services.
Your personal information is not disclosed to third parties for the use of allowing them to send marketing material to you. However, we may share non-personal, de-identified or aggregated information with them for research, data analytics or promotional purposes.
Storage of information
Your personal information is held and stored on paper, by electronic means or both. Electronic means include, physical servers located on premises, servers maintained by cloud service providers (including offshore servers), laptops, desktop computers, tablets, and other mobile devices. We have physical, electronic and procedural safeguards in place for personal information and we take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorised access, modification and disclosure.
For example, our IT systems feature password protections, firewalls, and site monitoring functionalities. Data held and stored "in the cloud", using third party service providers, is protected by internal and external firewalls, and access is restricted via passwords. We also require our IT contractors and other third parties to implement privacy safeguards. Further, our staff members receive regular training on our strict privacy and confidentiality procedures in relation to all personal information stored by us electronically and in printed form.
We take reasonable steps to ensure that the personal information that we collect is accurate and up-to-date and is stored in a secure environment protected from unauthorised access, use, modification or disclosure.
We will retain your personal information whilst it is required for our business functions or any other lawful purpose. We use secure methods to destroy or permanently de-identify your personal information when it is no longer needed.
Because ONLA wants your user experience to be as informative and resourceful as possible, we may provide on our website or in emails, links to other websites and embedded content operated by third parties that may also set cookies. ONLA is not responsible for the privacy practices or policies of those sites. We encourage you to review each website's privacy policy, especially if you intend to disclose any personal information via that site.
Access, updating and correction of personal information
You have the right to ask for a copy of any personal information we hold about you. If you have any questions regarding this Privacy Policy or wish to access or update or correct the personal information held about you, please contact us at info@onla.co.nz, or 06 3551606, or 12 Victoria Avenue, Palmerston North.
We do not generally charge for requests to access your personal information. However, we may charge a fee:
If an extended amount of time is required to locate, retrieve, collate, and prepare any necessary materials; and
in relation to any costs for the services of any intermediaries required to retrieve the information.
We will advise you of the estimated timeframe and costs (if any) in connection with any request for access to, or the correction of, your personal information.
